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For your convenience, please note that import duties and taxes are not included in our prices. These charges vary by country and will be collected separately.
We recommend checking with your local customs office before purchasing to understand any additional costs that may apply.
The delivery carrier will collect these charges upon delivery - this is standard practice and separate from our shipping fees.
Availability Notice
As a trusted global seller, we offer our products through multiple channels to serve you better.
To ensure fair treatment, we process all orders on a first-come, first-served basis.
Well promptly notify you if an item becomes unavailable, and were always happy to suggest similar alternatives.
Our dedicated team will respond to your inquiries as quickly as possible, though there might be slight delays due to time zone differences.
SHIPPING INFORMATION
Premium Shipping Service
We partner with trusted carriers like DHL and FedEx to ensure safe and swift delivery from South Korea to your doorstep.
Delivery Timeline
Your item will be carefully packaged and shipped within 2-3 business days.
While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. Well keep you informed every step of the way.
PAYMENT POLICY
Payments
PayPal, Venmo, Google Pay, VISA, Master Card, Discover
About customs
Import duties, taxes, and charges are Not included in the item price. These charges are the buyers responsibility.
Please check with your countrys customs office to determine what these additional costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Do not confuse them for additional shipping charges.
RETURN POLICY
HASSLE-FREE RETURNS
Your satisfaction is our priority! If youre not completely happy with your purchase, please contact us within 7 days of receipt.
Simply message us first to initiate the return process - were here to help!
To ensure a full refund, please return the item in its original condition.
While return shipping costs are the buyers responsibility, well guide you through the process to make it as smooth as possible.
Please note that customs fees and duties are non-refundable per international shipping regulations.
We encourage open communication - reach out to us via eBay message for personalized assistance with any concerns.
To ensure your complete satisfaction, we recommend carefully reviewing all item details and photos before purchasing.
Please note that auction items are final sale and not eligible for returns. If there is a significant issue that was not disclosed in the listing, please contact us for assistance.
You can now return your online order in a few easy steps.
Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered.
Exclusions apply, view our full Returns and Exchanges information here.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund. Click here for full details.
